The agency is announcing an upcoming solicitation. Watch for the actual RFP/RFQ to be posted later.
The Department of Veterans Affairs needs a Service-Disabled Veteran-Owned Small Business to provide after-hours call center services.
Key Details
The Department of Veterans Affairs, Network Contracting Office 10 is seeking a service subscription plan for operator call answering services. The contract will be firm, fixed price for an abbreviated base year and three one-year options for a total of 3.5 years of service. The Government anticipates release of the RFQ on June 2, 2026 with a due date of June 15, 2026.
What exactly do they need? The VA needs a Service-Disabled Veteran-Owned Small Business to provide after-hours call center services.
What's the contract structure and timeline? The contract will be firm, fixed price for an abbreviated base year and three one-year options for a total of 3.5 years of service.
How will they pick the winner? The notice doesn't say.
When and how do you bid? The RFQ is expected to be released on June 2, 2026, and proposals are due on June 15, 2026. Questions must be submitted in written form via e-mail to Janel.Tate-Montgomery@va.gov no later than 2:00 pm EST June 5, 2026.
Who can apply
- Must be a certified Service-Disabled Veteran-Owned Small Business (SDVOSB)
If you're interested, do this first
- Check that your Service-Disabled Veteran-Owned Small Business certification is still active in SAM.gov.
- Write a 1-page summary of similar work you've done before.
- Email the contracting officer to RSVP for the site visit.
- Find a teaming partner who already has the required certification.