U.S. Department of Defense
✏️ Amended Active

IRMAC Services

U.S. Department of Defense
Amended Jul 9, 2026 · 04:00 UTC

The Defense Health Agency needs a small business to provide IRMAC services for Defense Health Network Indo-Pacific Military Treatment Facilities in Hawaii and the Pacific Northwest.

Key Details

  • What exactly do they need? The Defense Health Agency needs a contractor to provide Integrated Referral Management and Appointing Center (IRMAC) services for Defense Health Network Indo-Pacific Military Treatment Facilities in Hawaii and the Pacific Northwest. The contractor will provide centralized Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Report accountability Services (CLR) via phone and electronic communication mediums from a location within 25 miles of any Military Treatment Facility within the United States.
  • What's the contract structure and timeline? The contract will be a single award, firm-fixed-price contract with a base period of 1 October 2026 to 31 December 2026 and four option periods. The contract awardee shall be responsible for the entire scope of the contract in accordance with the Performance Work Statement (PWS).
  • How will they pick the winner? The contract will be awarded to the offeror whose proposal represents the best value after evaluation in accordance with the factors in the solicitation.
  • When and how do you bid? Bids are due on 7 August 2026 at 7:00 PM Eastern Time. Proposals must be submitted electronically through the Federal Business Opportunities website.

Routine commodity buy — low-effort bid, modest payoff.

Who can apply

  • Must be 8(a) certified (a small-business program for socially or economically disadvantaged owners)

If you're interested, do this first

  • Check that your 8(a) certification is still active in SAM.gov
  • Write a 1-page summary of similar work you've done before
  • Email the contracting officer to RSVP for the site visit
  • Find a teaming partner who already has the required certification

Primary point of contact

Name
Nicole Ventinilla
Email
nicole.e.ventinilla.civ@health.mil

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