The VA needs a small business to provide phone answering services at the Erie VAMC.
Key Details
- What exactly do they need? The VA needs a small business to provide phone answering services at the Erie VAMC, answering calls and responding to patient inquiries. The contract will be for a fixed period of time, with specific requirements outlined in the Performance Work Statement (PWS).
- What's the contract structure and timeline? The contract will be a firm-fixed-price contract, with a base year and option years. The expected start date is not specified in the notice.
- How will they pick the winner? The evaluation will be based on the lowest price technically acceptable.
- When and how do you bid? Bids are due on July 3, 2026, and must be submitted through the RFQ.
Who can apply
- Must be a certified Service-Disabled Veteran-Owned Small Business (SDVOSB)
If you're interested, do this first
- Check that your SDVOSB certification is still active in SAM.gov
- Review the Performance Work Statement (PWS) in the RFQ for specific requirements
- Submit your bid through the RFQ by the deadline
Primary point of contact
Name
Ralph Mielnik
Email
ralph.mielnik@va.gov