U.S. Department of Veterans Affairs
Active

Software Maintenance and Support for MyPath Tools

U.S. Department of Veterans Affairs
Updated Jul 20, 2026 · 18:58 UTC

The VA needs a small business to provide software maintenance and support services for existing MyPath tools at the Puget Sound Healthcare System.

Key Details

  • What exactly do they need?

The VA needs a small business to provide software maintenance and support services for existing MyPath tools at the Puget Sound Healthcare System. The services include providing an authorization letter or other documents from the OEM (Nitid Bit, LLC) to provide maintenance and support services for existing, proprietary equipment/system. The software licensing, warranty, and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.

  • What's the contract structure and timeline?

This is a firm-fixed price purchase order with a base plus three (3) option years. The base year is September 1, 2026 to August 31, 2027, and the option years are September 1, 2027 to August 31, 2028, September 1, 2028 to August 31, 2029, and September 1, 2029 to August 31, 2030.

  • How will they pick the winner?

The award will be based on the evaluation factors listed in Section E of the attached RFQ. The award will be made to the response most advantageous to the Government.

  • When and how do you bid?

Offers must be emailed to Jennifer Robles at jennifer.robles1@va.gov and received no later than 1:00 PM Mountain on 08/10/2026.

Who can apply

  • Must be a certified small business
  • Has experience with software maintenance and support services
  • Has worked with proprietary equipment/systems before

If you're interested, do this first

  • Check that your small business certification is still active in SAM.gov
  • Write a 1-page summary of similar work you've done before
  • Email the contracting officer to RSVP for the site visit (if any)

Primary point of contact

Name
Jennifer Robles
Email
jennifer.robles1@va.gov
Phone
(253) 888-4924
Office
Contracting Officer

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