U.S. Department of Defense
NEW Active

Telecommunications Systems Operations and Maintenance Services

U.S. Department of Defense
Updated Jul 17, 2026 · 18:20 UTC

The Air Force needs a small business to provide telecommunications systems operations and maintenance services for Joint Base Charleston.

Key Details

  • What exactly do they need? The Air Force needs a small business to provide telecommunications systems operations and maintenance services for Joint Base Charleston. This includes system administration, sustainment, and database management, through maintenance and repair, Trouble Tickets, Work Orders, technical solutions, and special projects. The contractor must operate and maintain the Telephone Switch System, Voice over Internet Protocol (VoIP) equipment, Media Gateways, Inside Plant (ISP) and Outside Plant (OSP) infrastructure, Primary Rate Interface (PRI) and Session Initiation Protocol (SIP) trunks, the Telecommunication Management System (TMS), Call Accounting System (CAS), Voice Mail, Voice Protection System (VPS), Global Positioning Services (GPS), along with equipment integrated into auxiliary radio, wireless, and paging networks, CIPS/CVC, copper and fiber infrastructure, and all equipment listed in Appendix B of the Performance Work Statement (Atch 01).
  • What's the contract structure and timeline? The contract is a firm-fixed-price contract with a base year and four one-year option periods (01 Oct 2026 - 30 Sep 2031). The period of performance is one base year and four option years.
  • How will they pick the winner? The Government will award a contract to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered. The evaluation factors are price, technical capability, and past performance. Technical capability is evaluated as pass/fail, and past performance is significantly more important than price.
  • When and how do you bid? Bids are due on August 10, 2026, at 12:00 PM EDT, and must be submitted electronically by email to Madison Nerenberg and Taylor McDaniel.

Who can apply

  • Must be a certified small business
  • Has experience in telecommunications systems operations and maintenance
  • Has a valid U.S. Tier 3 Security Clearance

Don't bother if…

  • You must be certified as an "Authorized Business Partner" of Avaya Government Solutions Inc
  • You must hold a current ISO 9001, ISO/IEC 20000, or CMMI Level 2 (or higher) appraisal
  • You must have a valid U.S. Tier 3 Security Clearance

Heads up — easy to miss

  • There's a mandatory site visit on July 29, 2026, at Joint Base Charleston, SC. If you miss it, you can't bid.
  • Travel costs aren't reimbursed separately — bake them into your price.
  • Proposals are capped at 25 pages including résumés.
  • All on-site staff need a valid U.S. Tier 3 Security Clearance.

If you're interested, do this first

  • Check that your small business certification is still active in SAM.gov.
  • Write a 1-page summary of similar work you've done before.
  • Email the contracting officer to RSVP for the site visit.
  • Find a teaming partner who already has the required certification.

Primary point of contact

Name
Madison Nerenberg
Email
madison.nerenberg@us.af.mil
Phone
(843) 963-5158

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