U.S. Department of Veterans Affairs
NEW Active

Telephone Operator/Switchboard Services

U.S. Department of Veterans Affairs
Updated Jul 23, 2026 · 20:43 UTC
info
This is a Sources Sought notice.

The agency is gauging market interest. No bid is being requested yet — submitting a capabilities statement may put you on the radar for the eventual solicitation.

How to respond — with a free templatearrow_forward

The VA Palo Alto Health Care System needs a Service-Disabled Veteran-Owned Small Business to provide telephone operator/switchboard services.

Key Details

The VA Palo Alto Health Care System needs a contractor to provide thirteen (13) telephone operator/switchboard operators. The contractor will provide services to the VA Palo Alto Health Care System.

  • What's the contract structure and timeline?

The notice doesn't say.

  • How will they pick the winner?

The notice doesn't say.

  • When and how do you bid?

Bid by August 10, 2026, at 5:00 PM ET via the VA's e-BizPaaS portal.

Who can apply

  • Must be a certified Service-Disabled Veteran-Owned Small Business (SDVOSB)

If you're interested, do this first

  • Check that your Service-Disabled Veteran-Owned Small Business certification is still active in SAM.gov

Primary point of contact

Name
Maricela.Berrones-Gauger@va.gov
Email
maricela.berrones-gauger@va.gov
Phone
(559) 225-6100
Office
Mariela Berrones-Gauger

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